I live in a secure building, i.e. one where you need one key to get into the building and another to get into an individual apartment. This is somewhat unusual in Southern California, I guess.
USPS and DHL peeps seem to have no trouble getting into the building and carefully setting packages up against my front door.
UPS guys, on the other hand, don't give a shit. They don't knock on the front door or make any effort to get into the building. Instead they just leave those damn yellow InfoNotices. I was working from home all day Monday, and the guy didn't knock or anything - instead he just left a notice and split. Thanks...thanks a lot.
I got the notice yesterday morning and immediately called UPS to have them reroute the package to my work. I know better than to EVER try to catch them flitting by my apartment building. My work, though - they can waltz right in and leave it at the front desk. Not too hard, right?
However, the package still hasn't arrived. If you live in a secure apartment building, never try to get anything via UPS.
(FYI, this was my first-ever order from overstock.com and I forgot to check who they use for shipping packages.)
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3 comments:
It's directly related to the intelligence of your delivery driver. We've had a range at different addresses, from the smart hottie in SF to the one at our prior Phoenix apartment who would knock on the door and run away.
Oooh, dang, I have the same problem. If I know the parcel is arrving via UPS, I have it delivered to work. And it frustrates me when a company doesn't say how they ship...grrrrrr.
I called to complain once when I waited at home all day for a package that never arrived only to discover a yellow note on my front door. The UPS operator actually told me that "often the driver won't even knock/buzz because we know people aren't home so we just leave the yellow sticky." He seemed astonished that I found this unacceptable! I did however succeed in forcing them to send the driver back with the package as I was leaving the country the next day! Now I avoid UPS if at all possible...
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